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This class addresses the intense emotions that a first responder will experience before, during, and after responding to a critical incident, and the trauma post-incident that can have a lifelong impact on first responders. Josh responded to the 1 October Massacre and shares his harrowing story and the profound impact it had on him personally and professionally. He discusses science-based research on trauma and crisis response. The class provides coping strategies first responders can employ in the moment for a more consistent and effective response to critical incidents. Josh also teaches how impactful trauma can be, and how to process through this trauma in the years after. Lastly, he discusses best practices for agencies to provide resources to their employees after a critical incident. This training is nationally certified through IADLEST national certification program.

PRESENTER: Joshua Bitsko, Captain (ret.), Bitsko Consulting

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