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Addressing issues while still keeping their people focused and motivated. Seminar attendees will learn how to enable their staff to solve conflicts and issues and still maintain solid relationships. Attendees will learn why accountability within the work environment is so important to the overall success of agency.

PRESENTERS: Paul Laney, President/CEO, PDL Connect Consulting, L.L.C., and Mary Phillippi, President/CFO, PDL Connect Consulting, L.L.C

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