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This workshop highlights how the Spokane County (WA) Sheriff’s Office integrated mobile technology and a real-time crime center (RTCC) to transform field operations and deliver unmatched situational awareness, improving deputy safety and dramatically increasing response effectiveness. Attendees will learn how Spokane County equipped all deputies with smartphones, enabling real-time intelligence sharing and coordination across units like helicopters, drones, SWAT, and bomb squads. The agency’s innovative use of livestreaming and access to thousands of school and community cameras has improved tactical responses and fostered proactive public safety strategies. Undersheriff Dave Ellis, who led the response to a tragic 2017 school shooting, will share how this pivotal event shaped Spokane County’s approach to technology and led to the building of strong community partnerships. Joining him, Deputy Sergeant (R) Keith Redlin of the Oakland County (MI) Sheriff’s Office—an 18-year law enforcement veteran and director of public sector for a leading mobile technology company—will provide a national perspective on how agencies are leveraging technology to address modern challenges. Sergeant Redlin was one of the first on scene at the 2021 Oxford High School shooting. His insight gained from helping hundreds of agencies leverage technology as a force multiplier will be invaluable to agency leaders. This session delivers practical strategies for implementing scalable, technology-driven solutions that empower field operations, enhance situational awareness, and strengthen community trust.

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